Consumer oriented e-commerce pdf

The consumer to business c2b enables a consumer to determine the price of a product andor service offered by a company. What are the four types of consumeroriented applications of e. Finally, much of innovation activity is triggered by changes in the competitive environment, as new products introduced by competitors may change consumers value. Ecom chap 4 consumer oriented ecommerce authorstream presentation. Apr 15, 2004 this chapter provides an overview of e. The greater part of the researches on consumer behavior is centered on the buying phase, and trying to evaluate what influences the consumer s choice. There could be softwarehardware compatibility issues, as some e commerce software may be incompatible with some operating system or any other component. The different applications which are available in ecommerce are mainly utilized in different ways for entertainment, financial services educational training. Sometimes, it becomes difficult to integrate an e commerce software or website with existing applications or databases. E commerce originated in a standard for the exchange of business documents, such as orders or invoices, between suppliers and their business customers. A customer can view the products shown on the website.

This research paper at tempts to fill in the gap in exploring tangible barriers to ecommerce adoption from consumer perspective in the country. Consumer oriented applications in ecommerce answers. The e commerce marketplace or the online e commerce marketing is a place or a website where one can find different brands of products coming from multiple vendors, shops or person showcased on the same platform. As the competition in e commerce is intensified, it become s more important for online retailers to understand the antecedents of consumer acceptance of online shopping. Such knowledge is essential to customer relationship. E commerce consists of businessto consumer and businesstobusiness commerce as well as internal organizational transactions that support those activities. To maintain all these features in ecommerce we undergo the concept of consumer oriented ecommerce which helps in satisfaction of the customer. The internet economy is a broader concept than e commerce and e business. It includes all the banking or finance related solutions provided by banking or finance institutions. B2b ec implies that both sellers suppliers and buyers are business corporations, while b2c ec implies that the.

B2b e commerce are generally scarce, attention is also given to consumer oriented shopping i. Germany is an attractive and costefficient location in the center of the eu. The influence of culture on consumer oriented electronic commerce adoption. Sociocultural factors consumerbehavior is affected and influenced by the social and. Supplier oriented marketplaces offer a group of customers a wide spectrum of products and. It reduces the bargaining time and increases the flexibility at sales place for both the merchant and the consumer. C2c is a form of e commerce we know, used well before internet appeared. A conceptual framework and an extended soa model for. And the term ecommerce obviously is more widespread. Recognising the importance of e commerce policies that are innovationfriendly, technology neutral and informed by evidence and insights from. Oriented electronic commerce generally speaking, ecommerce concerns the sale and purchase of goods and services by.

Consumeroriented evaluation approach sage research methods. Traditional retailing cntd franchise stores a single marketing and brand, but individual store may be run by a different management, with a fee paid back to franchisee. The customer can choose a product and order the same. B2b ecommerce are generally scarce, attention is also given to consumer oriented shopping i. The company also has a consumer oriented subsidiary called for health and online wellness, which allows patients to communicate. The target area is the washington dc area usa from amongst young adults between 24 years of age classified as millennials. Zhou et al online shopping acceptance model consumer oriented view of online shopping in this study. The aim of this study is to determine the effect of experiential marketing activities of the websites that provide ecommerce from consumer to consumer on the unplanned buying behavior and. Here, both buyers, as well as sellers, organize auctions.

Jun 20, 2017 introduction, electronic commerce framework, the anatomy of ecommerce applications, ecommerce consumer applications, ecommerce organization applications,consumer oriented applications, mercantile process models, mercantile models from the consumers perspective, mercantile from the merchants perspective. There are two types of marketplaces in intermediary oriented e commerce, namely. Purchasing and selling online small businesses that are considering purchasing or selling. A consumer oriented view of online shopping online shopping is becoming increasingly popular. Ecommerce can be mainly divided into businesstobusiness electronic commerce b2b ec and businessto consumer electronic commerce b2c ec. What is customer oriented marketing and its role in marketing. B2c applications are still the most common consumeroriented ecommerce models, although b2b and c2b2b applications are quickly gaining ground.

Consumer oriented applications, mercantile process models, mercantile models from the consumers perspective, mercantile from the merchants perspective. E commerce its concerned with systems and business processes that support creation of information sources effective and efficient interaction among producers, consumers, intermediaries and sellers movement of information on global networks types of e commerce tangible goods digital goods software, music audio, text. The retail markets key characteristics are consolidation, market saturation, strong competition, and low prices. Define ecommerce ecommerce is the commercial activities carried out in such a way that there are paperless transactions. The ecommerce marketplace or the online ecommerce marketing is a place or a website where one can find different brands of products coming from multiple vendors, shops or person showcased on the same platform. Global b2b ecommerce market share by type buyer oriented e.

If global ecommerce is to reach its potential, it is important to understand how culture impacts ecommerce use. Consumer oriented approaches the goal is to provide information for use by consumers of products or services. Some of these services are already being offered and others are planned for future, although these are simple but they. The influence of culture on consumeroriented electronic commerce adoption.

The marketplace owner is responsible for attracting. In ecommerce, information and communications technology ict is used in. Aug 28, 2014 transforming healthcare using an e commerce model. Our contribution ends with a discussion of the impact of consumeroriented promotion of neuroproducts on respect for person and autonomy in psychiatry and neurology. Business to consumer b2c and consumer to consumer c2c see box 1. The role of e commerce on consumer behaviour introduction in view of increasing levels of e commerce activity by retailers, it still remains uncertain how they are going to use this technology to gain competitive advantage or market advantages hart et al, 2000, dawson 2000. Movies on demand, video cataloging, interactive ads, multiuser games, online discussions. Dec 04, 2018 the different applications which are available in e commerce are mainly utilized in different ways for entertainment, financial services educational training, information capturing, business development aspects. Electronic commerce ecommerce any form of commerce in which the buyer of a product or service. While some use ecommerce and ebusiness interchangeably, they are distinct concepts. Recognising the importance of ecommerce policies that are innovationfriendly, technology neutral and informed by evidence and insights from. In search of crossborder ecommerce trade data unctad. Tips and strategies for attracting and keeping online customers are also presented. The convergence of money, commerce, computing and networks is laying the foundation for a global consumer market place.

Ec complete pdf notesmaterial 2 download zone smartzworld. Ecommerce is one of the new areas in the revised guidelines for consumer. However, in this book we will only use the term ecommerce, because every business transaction finally is involved in selling or buying of products or services. Ecommerce increases productivity, reduces cost, regulates business process, provides better consumer service and creates better and new opportunities for merging entrepreneurs. Four types of consumer oriented applications of ecommerce. Consumer oriented applications, mercantile process models, mercantile models from the consumer s perspective, mercantile from the merchants perspective. The different applications which are available in ecommerce are mainly utilized in different ways for entertainment, financial services educational training, information capturing, business development aspects. Evaluation approaches how to choose an approach to your. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce, lntra organizational commerce, corporate digital. Ecom chap 4 consumer oriented e commerce authorstream presentation. What are the four types of consumeroriented applications. Jan 01, 20 an extended serviceoriented architecture for consumercentric ecommerce article pdf available january 20 with 155 reads how we measure reads.

This is the type of ecommerce that deals with relationships between and among businesses. Businesstoconsumer b2c ecommerce involves businesses introducing products and services to consumers via internet technologies. The consumer oriented approach to evaluation is the evaluation orientation advocated by evaluation expert and philosopher michael scriven. The two types of sales promotion tools consumer are as follows. Expertise oriented approaches the judgment of experts is the main source of information. The target of this thesis was to understand consumer behaviour in ecommerce. Ecom chap 4 consumer oriented ecommerce authorstream. Jan 16, 2020 intermediary oriented e commerce in intermediary oriented e commerce, an intermediary company establishes a marketplace where business buyers and sellers meet. Key challenges for retailers are to integrate the online and offline channels, expand payment options, and personalize. These applications have a great influence in ecommerce as they are used by many people in the world day by day utilization of all these applications is increasing rapidly in the entire world. Pdf consumer oriented electronic commerce is a global phenomenon. Despite the global growth in ecommerce, most consumer oriented ecommerce practices and conventions were developed for use in western cultures. The approach stems from the belief that evaluation ought to serve the consumer, that is, the ultimate end user of the particular object under evaluation, the evaluandbe. In other words, to make consumer oriented ecommerce more effective, we need a better understanding of the components of the business process from the initial search and discovery of the productservices via online catalogs to the management of the ordertodelivery cycle, including the all important paymentsettlement component.

The impact of technology changes and variables influencing. Imports of consumeroriented agricultural products totaled usd 64. Thecrec centerfor researchin electronic commerce at the universityof texashas developed a conceptual framework for how the internet economy works. In this paper, we use an innovation adoption perspective to investigate. Jan 25, 2020 hence, marketers have also started to focus on holistic marketing as it is a part of customer oriented management.

The purpose of consumer oriented e commerce is to empower the consumer in the creation of value according to his personal preferences and needs by composing service from different business firms. E commerce can be mainly divided into businesstobusiness electronic commerce b2b ec and businessto consumer electronic commerce b2c ec. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce, lntra organizational. Some fundamental business issues must be addressed before consumer oriented ecommerce can become widespread, including. Ecommerce 14 business to consumer a website following the b2c business model sells its products directly to a customer. Here you can download the free lecture notes of e commerce pdf notes ec notes materials with multiple file links to download. Introduction, electronic commerce framework, the anatomy of ecommerce applications, ecommerce consumer applications, ecommerce organization applications. In search of crossborder ecommerce trade data this technical note is based on a study commissioned by unctad and prepared by lead consultant.

A conceptual framework and an extended soa model for consumer. Internet ecommerce is one part of the overall sphere of. Consumer oriented e commerce application slideshare. What theyre doing that youre not accenture gives the scoop on how leading consumer websites score with customers. Computer engineering assignment help, four types of consumer oriented applications of ecommerce, what are the four types of consumer oriented applications of ecommerce. From cambridge english corpus the kinds of softwarebased synthesis discussed above are becoming increasingly common on consumer oriented machines. Personal finance and home banking management home shopping home entertainment micro transactions of information 3. The wide range of applications for the consumer marketplace can be broadly classified into. For mowen and minor 2003, theses changes processes show three phases. About 80% of ecommerce is of this type, and most experts predict that b2b ecommerce will continue to grow faster than the b2c segment. A study on benefits and challenges in an emerging economy by abdul gaffar khan mawlana bhashani science and technology university, bangladesh.

Despite the global growth in e commerce, most consumer oriented e commerce practices and conventions were developed for use in western cultures. Comparing ecommerce and ebusiness we come to the subsequent conclusion. Abstractinformation technology has been playing a vital role in the future development of financial sectors and the way of doing business in an emerging economy like bangladesh. Consumeroriented definition in the cambridge english. Four types of consumer oriented applications in ecommerce are as follows. Consumer to consumer, the oldest form of e commerce has facilitated in large part by websites offering free classified advertisements, auctions, forums, and individual pages for startup entrepreneurs. If, at all points of customer interactions, the brand values of the company are resonated, then ultimately the customer gets highly satisfied with the experience, which is the best example of customer oriented marketing. A number of consumer oriented e commerce models with reallife examples are presented to illustrate how e commerce can be used to buy and sell different types of goods or services. If global e commerce is to reach its potential, it is important to understand how culture impacts e commerce use. What are the four types of consumeroriented applications of. This type of approach can be used both to improve products or services and to help users choose among different services. Some of these services are already being offered and others are planned for future, although these are. Sales promotion is generally defined as those marketing activities that provide extra values or incentives to the sales force, the distributors, or the ultimate consumer and can stimulate immediate sales.

An objectoriented architecture for businesstoconsumer. B2b ec implies that both sellers suppliers and buyers are business corporations, while b2c ec implies that the buyers are individual consumers. In other words, to make consumer oriented e commerce more effective, we need a better understanding of the components of the business process from the initial search and discovery of the productservices via online catalogs to the management of the ordertodelivery cycle, including the all important paymentsettlement component. The role of ecommerce on consumer behaviour introduction in view of increasing levels of ecommerce activity by retailers, it still remains uncertain how they are going to use this technology to gain competitive advantage or market advantages hart et al, 2000, dawson 2000. B2b ecommerce is simply defined as ecommerce between companies. The enabling technologies or technical building blocks for consumer oriented e commerce systems also are described. During the last two decades new concepts of business have evolved due to popularity of the internet, providing new business opportunities for commercial organisations and they are being further influenced by user activities of newer applications of the internet. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexible, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers. Consumer oriented applications, mercantile process models. The convergence of money, commerce, computing and networks is laying the foundation for a global consumer. A conceptual framework and an extended soa model for consumeroriented ecommerce garyfallos fragidis1, dimitrios kotzinos1 and konstantinos tarabanis2 1 technological education institution tei of serres greece 2 university of macedonia greece 1.

Range of services that may will be offerd by banks in future, these services range from online service to real time financial information from anywhere in world. The online environment to be a truly successful medium for. Introduction value creation in ecommerce is dominated by business oriented approaches. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce. Pdf an extended serviceoriented architecture for consumer. In general, there is scant information on crossborder e commerce. The consumer behavior is dynamical and suffers continuous changes. E commerce provides immense capability for connectivity through buying and selling activities all over the world.